Solutions for Originations Organizations
Sophisticated lenders can use Documents® to streamline evidence collection, drive outsize results, and manage risk.
Your underwriting rules, in code
Standardize what documents you request from borrowers.
Request different sets of documents for W2 employees versus self-employed borrowers.
Complete applications, no borrower headache
Loan officers and underwriters collaborate after initial intake conversations to create an application that includes all documentation required.
Support fair lending and manage credit risk
Ensure credit requirements are applied fairly
Evidence that your organization's credit policies are applied consistently.
Borrower-facing communications approved in one place
Review and approve borrower-facing communications templates to ensure compliance and manage risk.
Actively manage credit risk during originations
Collaborate on Document Profiles to ensure your organization adopts a well-managed posture toward evidence collection and credit risk.
Drive Net Promoter Score (NPS) and operational efficiency gains
Wow your borrowers
Drive NPS gains by welcoming borrowers to a streamlined process with an easy-to-use upload interface, ending reliance on email and phone tag.
Improve your team's productivity
Reduce back-and-forth between your front office, back office, and borrowers.
Erase complaints
Reduce last-minute requests for additional documents, saving borrowers surprise and frustration after they thought their loan application was complete.
Access complete information about any loan, product, or person
Know if procedures were correctly followed
Evaluate loan applications retrospectively to see that evidence was consistently collected, evaluated, and approved.
See a blow-by-blow for any loan
Pull reports to understand the complete origination lifecycle of any specific loan.
Understand reasons for exceptions
See where special evidence requests were sent to borrowers, why, and who approved requests.